Privacy policy

 


Privacy Policy


At Oaki, https://oakishop.com, we take the privacy and protection of your personal data very seriously. This policy explains how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR).



2. Data collected

We collect several types of information:

  • Data provided directly :
    • Surname, first name, postal address, telephone number, e-mail address.
    • Payment information (processed by secure platforms).
  • Data collected automatically:
    • IP address, browser type, browsing data (cookies).


3. Use of Data

The data collected is used to:

  • Process your orders and manage customer relations.
  • Send you confirmations, notifications or invoices.
  • Improve your user experience on our site.
  • Send you marketing offers or newsletters, with your prior consent.

 

4. Data sharing

We only share your data in the following cases:

  • With our service providers: Shopify (hosting), payment services (Stripe, PayPal), delivery services.
  • With the competent authorities if required by law.

We do not sell or rent your personal data.


5. Data retention

Your personal data will be kept only for as long as is necessary for the purposes for which it was collected, unless the law requires that it be kept for longer.


6. Your rights

In accordance with the RGPD, you have the following rights:

  • Right of access: You can ask what data we hold about you.
  • Right of rectification: You can correct your information if it is inaccurate.
  • Right to erasure: You can request the deletion of your data.
  • Right to object: You may refuse the use of your data for marketing purposes.
  • Right to portability: You may request that your data be transferred to a third party.

To exercise these rights, please contact us at: contact@oakishop.com.


7. Data security

We use technical and organisational security measures to protect your personal data against loss, theft or unauthorised access.

 

8. Cookies

Our site uses cookies to :

  • Improve navigation and the user experience.
  • Collect statistical data to analyse site usage.

You can manage or deactivate cookies in your browser settings.


9. Changes to the Policy

This policy may be updated at any time. We will inform you of any significant changes via our site.

Last update: 10/12/2024.


10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:
E-mail: contact@oakishop.com